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Funding for therapy

Find funding for your therapy

You may already have access to funded counselling or psychotherapy through the NHS, your private health insurance, or your employer's wellbeing programme.

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Regulated therapists

All PAConline counsellors are regulated by BACP, UKCP or NCPS — making insurer claims smoother.

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Insurance-friendly

We can provide receipts for reimbursement or bill your insurer directly where enabled.

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Private & secure

Confidential online sessions via encrypted video — your data stays your data.

Three routes to funded therapy

Most clients access support via one of these three paths. Pick the one that fits — or ask us if you're not sure.

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NHS

NHS or GP referral

NHS Talking Therapies are free but often have long waits. You can start private sessions now and remain on the NHS list.

  • check_circle Start quickly — no need to pause your NHS pathway
  • check_circle Session notes can be shared with your GP (only if you say so)
  • check_circle Flexible: evening and lunchtime appointments

On an NHS waiting list? Tell us a bit about your situation and we will get back to you within one working day.

Submission goes to PAConline. We will reply within one working day.

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Insurance

Private health insurance

Many UK plans (Bupa, AXA Health, Aviva, Vitality, WPA) include mental health cover for online therapy.

  • check_circle Outpatient counselling / CBT often covered
  • check_circle We supply all insurer documentation
  • check_circle Direct billing available with some policies

Many UK insurers cover online therapy. Share your plan details and we will check what is included.

Submission goes to PAConline. We will reply within one working day.

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Employer / EAP

Workplace support

Roughly three-quarters of UK employees have access to confidential counselling through an Employee Assistance Programme (EAP).

  • check_circle We can liaise with your HR / EAP provider
  • check_circle Fast access; stays confidential
  • check_circle Easy switch to self-pay if you need more sessions

Many employers offer counselling through an EAP. Tell us where you work and we will check your cover.

Submission goes to PAConline. We will reply within one working day.

Not sure where to start?

Answer a few quick questions and we'll point you to the most suitable funding route.

1

Tell us your situation

Quick form — insurance, EAP, or NHS waiting list.

2

We confirm what's covered

We check the specifics of your plan or scheme.

3

Book your first session

You're matched to a counsellor and away you go.

Funding FAQs

Is online therapy covered by insurance? expand_more

Most major UK insurers include mental-health support, including online sessions.

Do I need a GP referral? expand_more

Often not — many insurers allow self-referral.

Can you bill my insurer directly? expand_more

Sometimes, yes — it depends on your policy.

What if my EAP only covers a few sessions? expand_more

We make those sessions count and offer affordable self-pay options if you want to continue.

We'll help you unlock any funding you're entitled to

So you can focus on feeling better.

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